Shipping Information FAQ's
What are the delivery charges?
Delivery charges vary depending on your location and the shipping method you choose. You can view the applicable charges during the checkout process.
What is the estimated delivery time?
The estimated delivery time depends on your location and the shipping method selected. You’ll receive a more accurate estimate during the checkout process.
What to track order work?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track the progress of your delivery on our website or the courier’s site.
Will my parcel be charged customs and import charges?
Customs and import charges may apply to international orders. These charges are determined by your country’s customs regulations and are the responsibility of the recipient.
Do you ship internationaly?
Yes, we offer international shipping to various destinations. Please review our shipping options during checkout for more details.
Return and Refund FAQ's
How do I return something to you?
If you’re not satisfied with your purchase, you can initiate a return through our website. Follow the provided instructions for a hassle-free return process.
What is your International Returns Policy?
Our International Returns Policy outlines the process and conditions for returning items from outside our home country. You can find detailed information on our website.
My refund is incorrect, what should I do?
If you believe your refund amount is incorrect, please contact our customer support. We’ll investigate and resolve the issue promptly.
Will my parcel be charged customs and import charges?
Customs and import charges may apply to international orders. It’s essential to be aware of your country’s customs regulations and potential charges.
Do you refund delivery charges if I return something?
Yes, we typically refund the cost of the items you’re returning, as well as any standard delivery charges associated with the order. Please refer to our Return Policy for detailed information.
